Deputy Store Manager - GIESSEN, Germany
1 day left
CV International are looking for an experienced and a hands on Deputy Manager for a new store opening in Giessen, Germany.
The company is a British fashion brand that has strong heritage and values. While established in the UK they are now expanding internationally selling women's and men's aswell as accessories and homeware. They are known for being a sociable, talented and very proud of being part of such a great brand!
Responsibility of the Manager's:
•To deliver agreed KPI's for the shop; these KPI's will focus on sales, cost control and mystery shopper performance. You will need to demonstrate the ability to motivate the team to deliver these results.
•Excellent consumer service skills; to set exemplary standards of consumer service in the shop for all staff at all times and to deal with consumer queries and complaints in a professional manner.
•To manage the shop staff, dealing with all staffing issues where appropriate.
•To ensure that all staff demonstrate high levels of knowledge about our products and are able to fully represent the brand in the store.
•To ensure the back of house areas are maintained to a high standard that supports the needs of the sales floor. Also the shop is clean, neat and tidy at all times.
•To ensure all shop paperwork is completed accurately and on time. Also need to be able to interpret sales data and set action plans accordingly.
•To manage the recruitment and training of new staff.
•To be aware of all security issues and to ensure all staff are aware of the same. Also must be able to put plans in place to reduce any loss.
•To be contactable at all times, as KeyHolder for the store
•Must speak fluent English & German
•Knowledge of KPI's
•An eye for detail, innovative and creative
*inspire others in the shop team with great coaching and development skills
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