Service Desk Agent -IT

Recruiter
Location
Liverpool, Merseyside
Salary
Up to £30,000 plus benefits
Posted
14 Sep 2016
Closes
12 Oct 2016
Sector
Retail, Womenswear
Job Type
Permanent
Level
Junior

A trendy and fast growing fashion brand based in London is seeking a Web Developer to join a fresh & exciting Head Office team!

You will come from a Service Desk/ Technical Support background & be passionate about developing a career within a techincal operations role. If you are analytical, have excellent customer facing and techinal skills and a true team player - get in touch today!

A basic knowledge (at least) of the below technologies is desirable:

• Atlassian Jira
• Atlassian Confluence
• Magento
• GIT and SVN
• Coding -HTML, CSS, JavaScript, PHP Knowledge
• Networking - TCP/IP - DNS, DHCP
• Hardware Skills - MAC, PC (workstations as well as Servers)

Key responsibilities include providing first line technial support/administration via telephone or email. You will also play an active role in ineident/problem/request fulfilment in line with Service Line Agreements. Lastly, you will maintain accurate activity updates within the brans's system.

Seeking an individual with at least 2 years' experience in service desk and sotware development

Fluency in English, Italian is a plus

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