Service Desk Agent -IT
A trendy and fast growing fashion brand based in London is seeking a Web Developer to join a fresh & exciting Head Office team!
You will come from a Service Desk/ Technical Support background & be passionate about developing a career within a techincal operations role. If you are analytical, have excellent customer facing and techinal skills and a true team player - get in touch today!
A basic knowledge (at least) of the below technologies is desirable:
• Atlassian Jira
• Atlassian Confluence
• GIT and SVN
• Networking - TCP/IP - DNS, DHCP
• Hardware Skills - MAC, PC (workstations as well as Servers)
Key responsibilities include providing first line technial support/administration via telephone or email. You will also play an active role in ineident/problem/request fulfilment in line with Service Line Agreements. Lastly, you will maintain accurate activity updates within the brans's system.
Seeking an individual with at least 2 years' experience in service desk and sotware development
Fluency in English, Italian is a plus
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