Topshop Topman

Online Trading Coordinator - TOPSHOP

UK - England/South East - Greater London33#
Competitive Salary + Benefits
21 Sep 2016
18 Oct 2016
Job Type

Meetings, mood boards and strategy - it's all in a day's work here at head office. No time to sit back on our heels, this is the hub that powers everything we do. From fashion-forward designers to in-the-know buyers, our team at Topshop Topman HQ is unrivalled for talent. It's fast-paced, exciting and the perfect place to build a career in fashion. Join any part of the business, from Marketing to Finance, and you will shape the future of the most directional brands on the high-street.

Our Global Vision is to be the worlds fashion authority. Endorsed by opinion formers and accessible to everyone, we are an authentic British Brand with world class standards. A fashion-insider that constantly innovates through its brave and irreverent approach, providing fashion leadership to style-minded individuals.

We currently have an exciting opportunity for an Online Trading Co-ordinator in TOPSHOP Head Office. As an Online Trading Co-ordinator you are responsible for trading Topshop online, helping to grow the e-commerce business. You will work closely with the Online Trade Manager, gaining the skills and knowledge needed to progress within this function.

Key Responsibilities:

 Supporting the Online Trading Manager in creating and delivering the trading strategy
 Identifying promotional / marketing opportunities and evaluating the traffic, stock and sales implications of the proposed activity
 Responsible for maintaining and managing the activity calendar – Key dates, promotions, campaigns and marketing activity
 Overall set up, testing and maintenance of all promotional activities
 Highlighting barriers to purchase by territory, and actively driving solutions to combat these
 Being the single point of contact for a number of product depts. – working closely with B&M to understand dept strategy, key drivers, intake weeks etc. and using this knowledge to drive online trade for these areas.
 Liaising with the Core Merchandising teams to potentialise online performance
 Effectively managing and resolving ad hoc queries from B&M teams
 Communicating with the warehouse and Logistics to enable effective planning and forecasting
 Providing accurate seasonal, department and weekly forecasts
 Providing accurate DC forecasts to minimise costs

 Setting up and maintaining effective administration process to support the online merchandising team
 Report into and work closely with the Trade Manager supporting with any online tasks
 Builds and maintains a strong and varied network of contacts – across the TS ecommerce team, wider TS floor and Group
 Providing support, training and development for the Trading Assistant

Reporting & Analysis
 Reporting on sales, key metrics and promotions in daily, weekly and monthly trade meetings e.g. Map analysis, best sellers report, Homepage analysis, clicks and revenue
 Quickly analysing trading patterns with sufficient level of detail to ensure appropriate action is taken
 Using website analytics to monitor KPI’s and make recommendations for improvement
 Using analysis, suggesting areas of the website to test to improve conversion
 P&P analysis and recommendations
 Analysis and recommendations on any on & off site activity e.g. Students, promotions, email activity.

 Weekly Competitor Analysis - displaying in-depth, customer-focused knowledge of online markets – a good understanding of Online competition and the Online customer.
 Firm understanding of Competitor’s shipping, returns and payment propositions

Key Skills:
 Would suit an existing AM
 Drive and ambition to succeed
 Results Focused – able to prioritise initiatives based on impact to the business
 Develops new ideas, considers potential outcomes and develops action plans
 Problem Solving – able to gather all information and identify problems quickly, using creativity to propose actionable solutions
 Trading Mentality – challenge and drive results, and track record of success
 Numerate with good analytical skills and customer-focussed
 Enjoy working in a fast-paced, challenging environment to deliver required changes and make tangible differences
 A proven ability to work quickly and efficiently with accuracy and attention to detail
 Able to present facts and opinions to colleagues
 PC/web literate (preferable) and good knowledge of Excel advantageous
 Good communication skills
 Be a team player with excellent interpersonal skills
 Highly organised and self motivated
 Experience or knowledge in Online preferable


From bonus schemes to season ticket loans, that make your commute a little easier, we offer a range benefits here at head office. We make the most out of our staff discount across The Arcadia Group and a range of brands externally.

As well as this we have lots of exciting things that happen throughout the year, to say a big thanks for all the hard work our great teams put in.