Supervisor - Premium Brand

Location
London
Salary
£21000 - £23000 per annum, Benefits: plus commission
Posted
26 Sep 2016
Closes
24 Oct 2016
Ref
SP-91160
Contact
Shelley Pinto
Function
Supervisor
Sector
Jewellery, Retail
Job Type
Permanent
Level
Supervisor
My client is an established premium/luxury brand who are looking for a strong Supervisor for one of their fabulous stores on Kings Road, London. The ideal candidate will be able to inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience during their visit.

Working within a team you will be accountable for supporting all members, training colleagues and keeping within company guidelines and procedures.

Main Responsibilities will include:

• Provide excellent service in store making sure that it is delivered from every member of staff
• Communicate targets and key information to the team, making sure that the management message is received by all staff through daily briefs and updates
• Manage the team to keep a high performance through individual and store sales
• Support and challenge the team to keep building customer relations
• Inspire teamwork and motivate staff
• Lead by example, ensuring the team are brand ambassadors
• Assist with store reports and provide analysis of sales
• Keep the store at its most commercial appropriate to the guidelines
• Deal with customer inquiries and complaints in a timely and professional manner,

Person Requirements:

• Previous experience as a Supervisor
• Exceptional standards of customer service
• Brand Ambassador in both behaviors and grooming
• Strong leadership and communication skills
• Organised and motivated
• Confident, enthusiastic and energetic
• Ability to prioritize and meet deadlines