Junior UX Researcher

Recruiter
Location
London (Central), London (Greater)
Salary
Competitive + Benefits + Bonus
Posted
12 Oct 2016
Closes
09 Nov 2016
Sector
Luxury, Retail
Job Type
Permanent
Level
Assistant

Who we are
 

Farfetch is unlike anything in the world of fashion and technology.

Our mission: to revolutionize the way the world shops.

To do it, we need innovators. People who challenge convention and dare to dream.

We’ve gone from a start-up to a billion dollar business. But we’re not done yet. Far from it.

Be bold.

Be brilliant.

Together, we can be extraordinary

We have rapidly grown into a truly global company since our launch in 2008 and we’re continuing to grow. Our family now includes over 400 independent fashion boutiques across Europe, North and South America and Asia; we demonstrate our ‘Think Global’ value in everything we do.

We are a global team of over 1,000 people and have offices based in London, New York, LA, Porto, Lisbon, Guimaraes, Sao Paulo, Shanghai, Moscow, Hong Kong & Tokyo.

We are a company with an entrepreneurial spirit and innovative culture. We are positive, passionate and live our values: Be human, Be brilliant, Todos Juntos, Be Revolutionary, Think Global and Amaze Customers day to day.

Our new luxury office space is set in the heart of the digital district in London. We offer ‘brilliant benefits’, free fruit, free breakfasts, wine time Friday and a chance to work with an inspirational and high performing team.

The Team:

FOR THE TECH REVOLUTIONARIES. THE ONES WHO SEE THE FUTURE AND MAKE IT HAPPEN.

Our world class Technology team is responsible for ensuring that our customer’s journey is seamless across all of our platforms and designed and executed to high standards.  Focusing heavily on Product, UX & Digital Design, the teams are currently split across our two head offices in London and Porto. Working across 3 main verticals, Front Office , Backoffice and Mobile they have helped to create the iconic ‘Farfetch’ look and feel. They’re true ambassadors of our business and ensure they’re always at the forefront of the latest technology, even creating most of the platforms that we use from scratch; they truly demonstrate our ‘Be Revolutionary’ value in everything they do.

The Role:

FOR THE BOLD. THE ONES WHO CHALLENGE CONVENTION AND DARE TO DREAM.

As a Jr UX Researcher, you will work closely with a team of researchers to help coordinate User Research studies.  Your main responsibilities will be to identify, recruit, and schedule participants for various research studies such as usability testing, focus groups, diary studies, and manage multiple participant lists. You will also take a responsibility in assisting research, ensure our studies run smoothly, and take a detailed note during research study. You will be required to understand the goals of each study, therefor you’d be able to find the right participants and provide an excellent support for the team.

What You’ll do:

  • Participants recruitment for research studies, including identify the participants, conduct background research, writing a screener, manage participation agreements, manage participant incentives, communicating between participants and the research team, and scheduling the study.
  • Manage various participant lists or databases.
  • Assist the set-up of our remote and face-to-face studies and ensure our studies run smoothly.
  • Observe research sessions and fill the role of primary note-taker.
  • Qualitative research using various user research methods

Who You Are:

  • Participants recruitment for research studies, including identify the participants, conduct background research, writing a screener, manage participation agreements, manage participant incentives, communicating between participants and the research team, and scheduling the study.
  • Manage various participant lists or databases.
  • Assist the set-up of our remote and face-to-face studies and ensure our studies run smoothly.
  • Observe research sessions and fill the role of primary note-taker.
  • Qualitative research using various user research methods

We love hearing from you and want you to be as ambitious as we are, but before applying please ask yourself the following…

  • Is this role a good match for me and my long term goals? We want to really know why you have chosen this career.
  • Do I have all the skills and experience required for this role? Be realistic. We will only consider applications that demonstrate relevant skills or the potential to match the role requirements.
  • Spell Check. As simple as it sounds make sure your application is to the highest standard. You will be surprised at how many applications we receive with spelling mistakes on them.

We are committed to equality of opportunity for all staff, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships