Supervisor - Home
Here at Liberty we have an exciting opportunity for a Supervisor to look after our Cook & Dine and Paper Room departments.
With a key focus on high value and contemporary, the role is focused on driving sales, managing and supporting an accomplished team of sales professionals and ensuring that standards of service are maintained throughout every aspect of the sales and after sales process.
Liberty has built up an established client base but is keen to welcome many new customers, so to be successful in this role a versatile and experienced retail manager, capable of adapting to the needs of a constantly changing and varied business area is essential.
It would be ideal if you have knowledge and experience of Luxury Home products and know the importance of driving sales with a commercial focus. You will need an understanding of the market place and current trends relating to Home Interiors as well as the ability to demonstrate a passion for the visual impact of your product area.
We have an amazing opportunity to be a part of this team and are currently looking for a Supervisor to join it!
This role will be responsible for delivering and driving excellence in the following areas:
- Service for Sales - providing service excellence to maximise sales
- Standards - creating the environment to give the customer the best shopping experience
- Acting as a main point of contact for the department in the absence of Business Manager/Department Manager
- Mentoring - taking an active role in integrating and on-boarding new starters in the department
- Card Motivator - driving the Liberty Loyalty scheme
Our customers will expect the highest level of service possible and you will be working as part of a fantastic, strong and driven team. Together you will build relationships with our customers, work towards sales targets and ensure that the highest standards are achieved and maintained.
Who we would love to see:
You will come from an established Home retail background, at either a supervisor or senior sales level.
You'll be able to hold a strong presence and authority on the shop floor, whilst also ensuring department standards are maintained to the highest standard.
The ability to develop a strong client base to promote repeat business is a must, as we as ensuring that the Department consistently achieves store target!