Digital Merchandising Manager (Maternity Cover)

London (Greater)
Competitive Salary + Benefits
30 Jul 2018
27 Aug 2018
Digital, Merchandiser
Job Type

The Role:        

We’re in the thick of a global digital transformation and we’re very excited. As we continue on our journey we’re looking for a fiercely strong, proactive and smart Digital Merchandising Manager to join us on a fixed term contract covering maternity leave, to help us continue to carve our newly formed online merchandising function and lead a small team to deliver our business goals

You’ll have solid online merchandising experience, combined with an awesome analytical mind and can-do attitude. You’ll undoubtedly have a successful track record of digital merchandising and driving revenue and profit as well as being a bright, independent thinker, who isn’t afraid to make decisions and inspire the team from the front. This is a real opportunity to be part of a growing business, with big plans and a unique product (with a proven history of success), and a clear strategy to bring brand messages to our consumers and a global footprint that is ripe for development.

The Benefits:

We’re all about giving our people the tools to be the best they can be. Because when we’re at our best (happy and healthy) together we have the power to do something amazing and really deliver. Our benefits include private health or dental insurance, pension contribution, 25 days holiday, free pairs & product discounts, FitFlop Feel-Good programme (including everything from mindfulness to financial wellbeing) and a full blended learning and development calendar.

We also actively encourage Smarter Working (this is our version of Flexible working). We know everyone works differently and we embrace this – we focus on outputs (not hours!) and believe that flexibility drives engagement. Engagement links directly to performance and we need to be at our peak to be able to achieve our business goals!

The Responsibilities:


  • Seasonal merchandising planning and reporting
  • Stock orders, intake management and delivery schedule management
  • Oversee inventory, investigate and correct stock discrepancies
  • Support core merchandise function range plan & adjust OTB based on product performance analysis
  • Liaise with E-commerce and Marketing team ensure products are available on line and pushed in ads
  • Oversee intake and prioritisation of UKWEB POs to ensure they arrive on time


  • Analyse and forecast sales and stocks for relevant markets making recommendations for action
  • Work with marketing & finance to forecast site & product plan using all department channels & site kpis on a weekly, monthly, quarterly & annual basis
  • Work with marketing & finance to reforecast site performance as needed based on department performance


  • Management of sales and stock to ensure sufficient stock is bought to maintain availability and maximise sales; achieving budget sales and margin
  • Meet the online sales targets through stock management and ensuring management of fast and slow selling lines
  • Manage stock clearance through seasonal and ongoing sales
  • Liaising with the warehouse to facilitate smooth & efficient product movement
  • Liaise with business functions (warehouse, merchandising) the impact of trading, marketing and promotional activity
  • Ensure current products are online and information is accurate and up-to-date
  • Work with the digital marketing team to push products with high availability/slow lines
  • Work with marketing & trading teams to identify trading gaps & identify key business opportunities

Reporting and analysis:

  • Using in-house systems and web CMS, produce daily and weekly reports to identify sales opportunities
  • Manage the production & analysis of weekly, monthly and seasonal review packs
  • Measure performance against plan, identifying trading risks & opportunities
  • Reforecast sales, transactions and returns monthly
  • Work with marketing to create a monthly review of sales, stock & site performance to create a forward action plan to either mitigate sales deficit or maximise sales opportunities
  • Produce historical analysis to support planning decisions and to influence the mix of product online

The Person:

  • Solid experience within Ecommerce Merchandising sphere, ideally within apparel or footwear
  • Commercially savvy with a strong affinity to womenswear fashions and trends. Passion for brands, designers and a natural bias to seeking out the latest trends, articles, exhibitions etc. that lead to an informed view of the womenswear market and its dynamics
  • Ability to work in a fast-pace environment, able to adapt and flex. with the business
  • Great team player
  • Numerically strong and financially aware
  • Willing to travel as required
  • Resilient and confident character (happy to articulate with senior stakeholders)
  • Ability to work within a fast paced organization (and a great sense of humour!)

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