Front of House

Location
London
Salary
£18000 - £21000 per annum
Posted
10 Oct 2018
Closes
07 Nov 2018
Ref
FOHSA
Contact
Sandra Anyanwu
Sector
Retail
Job Type
Permanent
Location: Central London

Company Profile

We have a great opportunity with one of the leading and innovative shared workspace services in the UK. The client is looking for outgoing, energetic and highly professional individuals to be the face of company. They are currently expanding they have multiple opportunities available to meet and greet their members. It's wonderful opportunity to be part of a fantastic team that delivers a highly professional and personal service like no other!

Purpose of Role/Job Overview

The Front of House is a fun and positive team who assists with the daily operations; meeting/greeting, post handling, arranging meeting room bookings, reporting building maintenance issues, member requests, organising couriers, catering and so much more.
You will be an integral and crucial part of the day-to-day success of our buildings, and as such a key part of the operational team and the "face" of the company, you will assist with the daily operations of the building, whilst working within a cohesive team.
This is an exciting and dynamic role where no single day is the same, and is a fundamental part to key of our overall success...

Key Accountabilities

*Meet and greet all visitors/members in a welcoming and professional manner
including asking them to sign in/out by using the iPad
*Meet and exceed member needs by promoting products to include offices, Co-Working
memberships, meeting rooms and virtual offices, services and events
*Answer the telephone and respond to internal and external member emails in line with
company procedures.
*Coordinate member requests in a prompt and timely manner whether face to face, by
email or on the telephone
*Book meeting rooms on behalf of internal members and ensure that member meeting
requirements are documented to include AV, food and beverage, room layout, special
requests etc.
*In line with the external meeting room executives, follow up bookings received by
email to ensure meeting requirements are documented to include AV, food and
beverage, room layout, special requests etc.
*Carry out daily building walks to ensure the building is tidy at all times to
include all the kitchen and lavatory areas
*Ensure all empty offices are equipped to demonstrate the space available to
potential clients
*In line with your immediate manager assist the Events team with networking events
and facilitate member introductions where appropriate this could be outside of
normal working hours
*Set up and refresh meeting rooms throughout the day ensuring food, beverage, teas
and coffees are in the meeting rooms on-time and ready for member
*Manage incoming and outgoing post precisely, to ensure that it is properly franked
and ready for collection
*In line with the Business Manager or Assistant Business Manager requirements, plan
and deliver "random acts of kindness" on a weekly basis for the members
*Carry out weekly fire alarm tests for the building if appropriate, and ensure that
any issues with the building are reported in the appropriate way
*Carry out additional ad-hoc duties as directed by the Business/Assistant Business
Manager

By Applying to this advert you consent to the following use of your Data:
The storage & use of candidate data & CVs for recruitment processes; including sharing their employment details & CV with our client partners.
The storage of passport, residence cards or visas for compliance purposes according to UK employment law.
The storage of contact details from candidates & clients to ensure recruitment processes can be carried out and the sharing of that data should that be necessary during recruitment processes.

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