Experienced Production Assistant - Footwear

£22000 - £28000 per annum
15 Oct 2018
12 Nov 2018
Alison O'Callaghan
Job Type

A rare opportunity to join an iconic, sophisticated footwear brand has arisen. Our client is looking for an experienced, vibrant Production Assistant to join their Central London team!

Are you a highly motivated individual with a minimum of 2 years' experience who would love the chance to work alongside this well-established brand? This client has a strong, ever-growing international presence within the luxury market, it is a truly fantastic brand to be a part of and an opportunity not to be missed.

The Role:

  • Log all retail and wholesale client issues
  • Liaise with Production Manager, all Head Office departments and manufacturers
  • Provide clients with exceptional service, solutions and all necessary information
  • Contact manufacturers detailing repair issues
  • Monitor shipments and ship defective products to appropriate locations
  • Follow up with manufacturers for repairs, making sure faulty goods are repaired within a reasonable amount of time
  • Develop and maintain relationships with in house teams and suppliers
  • Log all issues on to liaise with our warehouse to have the shoes shipped back to manufacturers for repair
  • Highlight recurrent issues to Production Team
  • Run monthly reports on main issues and document percentage of repairs vs returns
  • Responsible for shipping faulty goods to manufacturers or local cobblers

The Candidate:

  • Previous experience in either footwear quality control or repairs is preferable
  • Knowledge of footwear construction and raw materials is preferable
  • Highly motivated and able to prioritise and manage own workload
  • Ability to work under pressure
  • Excellent MS Office skills
  • Strong communication skills
  • Fluent Italian is essential

The Package

  • Salary between £22k - £28k (depending on experience)

Please send your CV to lauren.mcintosh@fsrl.co.uk or call 0208 237 8900 today to apply.

Due to the high volume of applications only shortlisted candidates will be contacted.

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