Senior Wholesale Operations Coordinator

Location
London
Salary
£30000 - £35000 per annum
Posted
01 Feb 2019
Closes
01 Mar 2019
Ref
KMASalesSup
Contact
Kate Morton
Sector
Wholesale
Job Type
Permanent
Senior Wholesale Operations Coordinator

The main purposes of the Aftersales department are to support the global sales force, service the company's customers to the highest standards, and monitor the on-time delivery of the sales order book.

Administrative Supervisor Duties and Responsibilities

-Supervise the production of the seasonal line sheets.
-Organise the seasonal international showrooms and trade shows and manage the seasonal show calendar accurately.
-Oversee the daily maintenance of the Company's systems.
-Supervise the correct upload of the sales orders on the system, and the order confirmation process.
-Manage to on-time delivery of the sales order book.
-Oversee the picking process.
-Produce sales, delivery, cancellation, and any other relevant reports as and when required by the management.
-Supply the global sales force with support as and when required.
-Provide prompt and first-class customer service.
-Process return, stock swap and spare part requests.
-Train the Administrative staff to the highest levels.
-Manage and elevate both individual and team performances.
-Perform within time frames assigned by the management.

Administrative Supervisor Skills

-Management experience within a fast-paced retail environment.
-Proficiency in SAGE and Microsoft Office is a must.
-Experienced in sales administration.
-Problem solving flair.

Administrative Supervisor Qualities

-Positive attitude.
-Excellent communication/customer facing skills.
-Ability to prioritise.
-Attention to detail.
-Wanting to be part of a high performing team and be committed to improving its knowledge and skills.

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