Customer Care- Team Leader

Location
Watford
Salary
£23000 - £240005 per annum + Plus Benefits
Posted
22 Feb 2019
Closes
22 Mar 2019
Ref
NL-11000
Contact
Nicola Lawrence
Function
Customer Service
Sector
Retail
Job Type
Permanent
Customer Care -Team Leader -Leading Fashion Brand -Watford up to 25k

We are currently recruiting for a growing Fashion and Beauty platform that are real innovative leaders in the market. They are looking for a talented team leader, to support the customer service team putting the most important person at the heart of your day 'the customer'

To be successful as a Customer Service team leader, you will;

Come from a management or team leader background, with exposure to managing performance informally and formally
*Have a strong passion for delivering exceptional service, solution minded and to lead by example at all times.
*Thrive in a fast paced environment, able to multi-task, manage volume and be adaptable to change.
*You will be a self-motivated, leader with excellent inter-personal skills.
*Analytical -measuring results, through reviewing reports and setting team objectives
*Results focused, always with customer at the heart of your decision making.

Other Languages are desirable but not essential.

This is a progressive brand with 150 customer care teams, you will need to be flexible across shifts planned Mon-Sat.
If you feel you share the same values and have the following experience.
Please contact Nicola. The next Assessment centre is planned for mid-march!

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