Online Customer Service Advisor - Luxury Homeware - West London
Online Customer Service Advisor role where you will overlook the customer service of a luxury homeware ecommerce website. You will be challenged to elevate company customer service standards while helping to grow the business.
Great remuneration package - keep reading!
- Ensure client enquiries are handled through a solution oriented customer service strategy
- Monitor and report matters regarding quality control to appropriate departments
- Provide support to customers throughout entire shopping experience (including online experience, product information, checkout, payment options to delivery)
- 1-2 year's of experience working at a customer service desk a must
- Luxury / premium fashion brand experience an asset
- Salary up to £21k
- Generous employee discount
- Family oriented and warm head office work environment
Due to the high volume of applications only shortlisted candidates will be contacted.
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