Sales Support Administrator

London (Greater)
£23-£25K/ annum DOE
13 Jun 2019
27 Jun 2019
Job Type

D O R I N A, a lifestyle intimates brand of lingerie, swimwear and loungewear, based in London, W8, is recruiting for a full time Sales Support Administrator role.

The ideal candidate will be a multitasker with strong organizational skills and who knows how to connect, listen and build relationships, with clients. This role would suit someone from a buying or merchandising support background from either a retail or wholesale company.

Sales Support Job Duties:

  • Supporting the Sales Manager with any necessary administrative tasks and following up on orders, checking prices and sales contracts/ confirmations
  • Handling and following up on small customers
  • Reacting to any changes in customer demand
  • Maintaining relationships with existing suppliers while generating and processing new sales leads as required
  • Liaising with our teams in our Hong Kong office and our factory support in China on all aspects of orders and deliveries
  • Answering phone calls from customers and dealing with any customer complaints and resolving issue as necessary
  • Taking sales information and putting it into an easily readable format
  • Following up with customers to make sure that they are satisfied with particular product
  • Providing any necessary data or reports to the sales manager
  • Exerts attention to detail and reports the issues as they arise
  • Updating all client contact information
  • Arranging travel and accommodations for any sales person meeting clients outside of the office

Essential skills

  • A people person
  • Time orientated
  • Great verbal and written communication skills
  • Strong Microsoft office/ Excel/word skills
  • Confident with learning new computer systems
  • Excellent organizational skills, able to multi task, work unsupervised and cope with changing priorities as they occur
  • Highly accurate with attention to detail
  • Ability to stay calm under pressure
  • Adaptable to change with business needs

Salary £23-£25, depending on experience

We regret that only short listed candidates will be contacted.

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