Ecommerce and Customer Service Executive

Location
City of London
Salary
£18000 - £20000 per annum
Posted
17 Jun 2019
Closes
15 Jul 2019
Ref
EK856376
Contact
Eva Konca
Function
Ecommerce
Job Type
Permanent
Level
Graduate

Rare Head Office opportunity as an Ecommerce and Customer Service Executive where your time will be split between managing the ecommerce website and customer service.

This is a hands-on role where you will have a lot of exposure to different parts of the business and really get to make your mark.

The Company:

  • Contemporary jewellery brand based in West London who are growing from strength to strength
  • Close-knit and supportive office environment

The Role:

  • Management of all online web orders using Magento as well as managing third party couriers
  • Partner with the digital marketing team for all online promotions
  • Responsible for handling all customer service enquiries via email and phone calls
  • Running monthly sales and inventory reports for the Director

The Candidate:

  • Excellent time management, organisational and problem-solving skills
  • Extremely passionate about customer service
  • Familiar with inventory management best practices

The Package:

  • Salary up to £20k
  • Generous employee discount
  • Warm office culture and working environment

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