Operations Manager

The Company
Our client is a fast paced and demanding sourcing office with global operations.  They now have an exciting opportunity for an Operations Manager to run their Vietnam Office working across both clothing and footwear.  

Operations Manager - Vietnam - The Role:

• To set and review departmental targets and strategy so as to achieve Company business goals, ensure customer satisfaction on design support, accountable for development, production planning and delivery process, monitor and maintain team performance in a high standard for business delivery. 
• Act as an Office Manager in Vietnam Representative Office to manage the office operations and supervise all staff in Vietnam Office
• Develop, monitor and manage the Merchandising, Technical and QC teams’ performance towards sales plan regularly
• Review and update current working practices, systems and procedures for continuous improvement
• Oversee and check the financial controls, e.g. debit notes, fabric liabilities and excess garments and legal claims
• Oversee and review departmental reports, e.g. sales forecast, margins, hit rates and etc.
• Cultivate and maintain a harmonious employee relation within the Company and provide effective communication channels between the Management and the teams
• Keep abreast of the current developments and monitor factory loading with other merchandising departments to ensure good balance
• Oversee the production loadings summary with garment suppliers and monitor the fabric mill loadings
• Evaluate and develop existing suppliers and train up new suppliers
• Collect market information and trends to recommend new product development initiatives
• Develop and maintain a good connection with customers
• Explore new suppliers to fit into the business growth with the company

Operations Manager  - Vietnam - The Candidate:

• Minimum 15 years’ relevant experience ideally in both the footwear and garment sectors 
• Must have good Quality process knowledge- understand the quality processes inside and out.
• The ability to develop new business, ideally to grow both footwear and garments.
• The confidence and capability to speak to UK and customers directly. 
• Manage suppliers and KPI reporting, accountable for the performance of the office.
• A hands on, senior merchandiser perhaps who has the ability to be developed into a more senior role.
• Happy to travel throughout north and south VN to the factories and suppliers, actively sourcing.
• Excellent understanding of the shoe and garment market, including technical and construction elements and strong sourcing skills
• Good price negotiation skills
• Excellent communication and interpersonal skills to work with all levels of relevant parties
• Fluent in both Vietnamese and English 

Operation Manager - Vietnam - The Package:

• Competitive salary + benefits  

Due to the anticipated interest in this role only short listed candidates will be contacted.
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