Assistant Store Manager Kildare Village

Assistant Store Manager

We’re looking for an experienced, passionate Assistant Store Manager to join a growing retail business that’s known for its distinctive style and customer-first philosophy. This brand is built on a love for vintage-inspired fashion, timeless silhouettes, and inclusive design that celebrates individuality and confidence.

The Assistant Store Manager will play a key role in delivering exceptional retail, operational, and commercial standards across the store, maximising sales, and creating memorable customer experiences through the leadership and development of a high-performing team.

Key Responsibilities

Sales and Profitability:

• Deliver outstanding customer service at all times, supporting the Store Manager in exceeding service and commercial goals.

• Drive sales by maintaining high service standards and ensuring the team consistently meets expectations on the shop floor.

• Lead from the front — maintain visibility on the sales floor and foster a welcoming, customer-centric environment.

• Coach and inspire the team to deliver strong service and maintain a proactive sales floor presence.

• Use KPIs to monitor and enhance team performance.

• Keep the team focused on achieving daily and weekly sales targets.

• Work closely with the Store Manager and Merchandising teams to ensure optimal stock levels and availability.

• Share regular feedback on stock movement, bestsellers, and product performance to drive sales.

• Support team training on brand values, product knowledge, and effective sales techniques.

• Help execute visual merchandising plans, product launches, and in-store initiatives.

• Partner with the Store Manager to elevate the customer journey and ensure visual standards align with brand identity.

• Maintain high standards for presentation and store environment, always prioritising the customer experience.

People Management:

• Assist the Store Manager in overseeing daily operations, providing clear direction and supportive feedback.

• Contribute to people processes including performance reviews and attendance management in line with company policy.

• Help create and manage staff rotas to ensure consistent floor coverage.

• Take on additional responsibilities to support overall store success.

• Ensure goals and objectives are communicated effectively across the team.

• Build a positive team culture that’s engaging and inclusive.

• Motivate and develop the team, offering support for professional growth.

• Participate in performance reviews and ensure team training needs are addressed.

Health and Safety:

• Work with the Store Manager to ensure that health, safety, and compliance standards are understood and followed.

• Make sure the team is regularly trained and updated on health and safety practices.

• Proactively raise any health and safety concerns through the correct channels.

Key Skills and Experience:

• A passion for fashion and retail, with a strong desire to support the growth of a dynamic brand.

• Proven success in a similar retail management role.

• Strong awareness of product, customer profile, and market trends.

• Excellent communication and relationship-building skills.

• Proactive and solution-oriented, with the ability to use initiative.

• Calm and logical under pressure, with strong time management and multitasking abilities.

• Confident with numbers and performance metrics.

• Demonstrated ability to coach, lead, and develop a retail team.

Direct Reports:

• Senior Sales Assistant

• Sales Assistant