Hospitality Account Manager : Due to continuing growth and success our client is now requiring a self motivated Account Manager ideally you will have come from the fashion / textile industry and understand the manufacturing process , You will naturally be a team player ,have excellent communication skills , building strong client relationships with key suppliers. You Must be able to travel internationally as and when required managing the hospitality sector.
You will manage and develop new and existing business through identification , development and management of profitable clients within an identified market sector and on a global scale
To retain your portfolio of clients to an established KPI retention rate
Managing a portfolio of clients, ensuring you have an in-depth understanding of the financial status of your portfolio including individual value, billing and contract renewal.
Establishing and maintaining strong client relationships through regular close contact account management which will include, where necessary, regular face to face meetings, telephone and email communication.
Establishing and maintaining strong supplier relationships with preferred partner, through regular close contact including, where necessary, face to face meetings, telephone, Skype and email communication.
Manage any adhoc/bespoke product requests, which may if necessary be required to be purchased from an external source. Ensure any incurred expense, which does not fall within the client agreement, related to the contract is recorded and re charged appropriately
Liaise accordingly with external courier services/customs agents utilised, ensuring all stakeholders are aware of any updates/restrictions/delays etc. Where direct contact is not possible, or not required liaise with relevant internal colleagues.
Ensure all associated costs which do not fall within the client agreement, related to the contract are recorded and re charged appropriately, where possible, i.e. samples, courier service, fittings etc.
Ensure where samples or adhoc requests are made, they are dealt with in a professional and timely manner.
If you are looking for a career and not just a job , want to become part of a great success story then don't delay ,please send your cv and salary details TODAY!!!