Key Holder

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Luxury Retail · London

The role of Key Holder offers the opportunity to celebrate the British craftsmanship behind an iconic premium leather goods brand soon to open near the Royal Opera House in Covent Garden.

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The role of Key Holder offers the opportunity to celebrate the British craftsmanship behind an iconic premium leather goods brand that brings to life a taste of tradition elevated by style and finesse to create modern heritage inspired handbags, bags and small leather goods for men and women.  

We have an initial short-term permanent position of 40 hours, 5 days a week and a part-time position of 22 hours per week, Monday to Sunday starting mid-November until the end of January. The store is a pop-up based at a beautiful Covent Garden location with high footfall seeking to become permanent early next year which means the positions may continue on a rolling or permanent basis.

Full training will be provided on the product ranges, history and heritage of the brand. 

Main Responsibilities:

• Delivery of a first-class customer service experience, consistently achieving personal and store team sales and service targets led by a highly personable store manager whose management style is to ensure each member of the team gains skills that will support their chosen career trajectory or educational pathway.
• Maintaining a high level of customer satisfaction through excellent sales and after-sales service.
• Ability to build and nurture relationships with new and existing customers.
• Uphold impeccable operational standards in stock, VM and aftersales procedures.
• Opening and closing the store.

Essential Skills:

• Key Holder with fashion retail experience ideally in premium or luxury goods.
• A confident communicator with excellent customer service skills.
• Enthusiastic and approachable.
• Ability to work to KPI's and store sales targets.
• VM experience or interest an advantage.

Remuneration & Progression:

• Salary: £ competitive aligned with experience + commission.
• 28 days holiday (pro-rata if part-time).
• Pension scheme.
• Dress code: smart/casual

Job function

Luxury Retail

Locations

London

Join our talented community, help brands and businesses achieve a vision.

Apply for this job

Luxury Retail · London

The role of Key Holder offers the opportunity to celebrate the British craftsmanship behind an iconic premium leather goods brand soon to open near the Royal Opera House in Covent Garden.

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