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Online Customer Service Advisor

Online Customer Service Advisor opening with a thriving multi-brand retailer. This company offeris amazing benefits, progression opportunities, a great work culture and a competitive salary. This is a perfect company to join if you are looking for a fulfilling and exciting career in customer care.

The Role:

  • You will be responsible for always providing a high level of customer service to clients via all communication channels.
  • Provide information on products and services to customers
  • Cross-sell and up-sell to customers over the phone and via email
  • Work closely with other teams when needed to resolve any order or delivery issues
  • Keep up to date with current trends and brands

The Candidate:

  • Excellent communication skills - written and verbal
  • Able to work in a fast-paced, high pressure environment
  • Passionate about providing a high level of customer service
  • You will have really great problem solving skills, knowing how to handle a variety of different customer complaints

The Package:

  • £20k
  • Amazing staff discount
  • ...and more!

Online Customer Service Advisor


Published on 22 Jan 2020