Online Customer Service Advisor opening with a thriving multi-brand retailer. This company offeris amazing benefits, progression opportunities, a great work culture and a competitive salary. This is a perfect company to join if you are looking for a fulfilling and exciting career in customer care.
- You will be responsible for always providing a high level of customer service to clients via all communication channels.
- Provide information on products and services to customers
- Cross-sell and up-sell to customers over the phone and via email
- Work closely with other teams when needed to resolve any order or delivery issues
- Keep up to date with current trends and brands
- Excellent communication skills - written and verbal
- Able to work in a fast-paced, high pressure environment
- Passionate about providing a high level of customer service
- You will have really great problem solving skills, knowing how to handle a variety of different customer complaints
- Amazing staff discount
- ...and more!