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Operations Coordinator / Wholesale Merchandiser

This role is with one of UK’s leading Sportswear brand-houses that hires people for long term and has very high staff retention rate.

    Operations/Wholesale Merchandise Duties

    • Upload new collection by extracting data from linelist.
    • Convert buy sheet from key customer into upload format
    • Upload official order from key accounts
    • Provide sales order confirmation to all the customers and relevant account manager for key customers
    • Prepare/Manage packing instructions by key customer and relay this information to each supplier at the time of placing the order.
    • Answer queries from credit control, finance department and customers.
    • Facilitate suppliers and other service providers with required information.
    • Sales order and Purchase order maintenance and updates (SO/PO comparison, action cancellation, reconcile orders with customers, review/update delivery and ex-factory dates, upload costing)
    • Provide EAN codes to suppliers
    • ERP system house-keeping
    • Any ad hoc reporting and assistance to the management and operations team as and when required (Sales report by quarter, cancellation report, margin report)
    • Support sales and marketing teams in season by attending sales meets and looking at historical data / reporting. Working with teams to relay and action feedback.
    • Order submission to factories, working with sales manager to resolve comments and finalise orders.


    • Education – Graduate preferable
    • Knowledge of a relevant ERP software is a plus and an advantage.
    • Proficient in Microsoft Office Suite, specifically Excel and Outlook
    • Must have very good organisational skills
    • Knowledge of pivot table is essential
    • Good knowledge of fashion and sportswear industry is an advantage, though not necessary
    • Good communication skill.
    • Previous roles preferable : merchandiser, assistant merchandiser, operations assistant, wholesale assistant, showroom assistant.

    Location: Watford


    Operations Coordinator / Wholesale Merchandiser

    3 - 5 years of experience
    Experienced Non-Manager

    Published on 24 Feb 2020