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Retail Area Manager

The Company

Our client is a premium brand based in London and they have an exciting opportunity for a Retail Area Manager to join their business.  The role will be to manage and support specific stores in the region to achieve Company objectives by empowering Store Managers, promoting a customer focus culture to all colleagues which will assist to maximise sales and profit performance. This is a field-based role across London and South East.

Retail Area Manager - The Role:

  • To achieve and exceed sales and profit budgets within stores and across the region through effective store strategy planning, monitoring the financial performance identifying opportunities, risks and taking action when required.
  • Work with Store Managers to plan store strategies / layouts and ensure that promotions are implemented in line with agreed seasonal and promotional plans.
  • Identify opportunities to increase the profitability of stores, e.g. reviewing stock packages identifying local opportunities, etc.
  • Take responsibility for ensuring that operating costs are managed and controlled to protect profitability and ensure action is within stores to minimise stock loss.
  • Work with Store Managers to ensure that consistently high levels of customer service are achieved and are continually improved within stores.
  • Ensure that stores are staffed effectively and within budget to maximise sales and maintain high store standards.
  • To monitor service standards within stores using available data, e.g. customer satisfaction, mystery shop, conversion and average spend repots and take action where a store is falling below the required standards.
  • To recruit Store Management in conjunction with HR to reflect the requirements of each store and take responsibility for the induction and on-going training of Store Management. Ensure that Store Managers recruit, induct and train their teams in line with company guidelines.
  • To carry out induction and other reviews for Store Management as required and ensure that Store Managers are monitoring their team’s ongoing performance, giving regular feedback and carrying out reviews.
  • Monitor the performance / behaviour or Managers within stores. Recognise excellent performance and manage underperformance in line with the Company’s performance improvement procedure to improve results.

Retail Area Manager - The Candidate:

  • Must have previous Premium Apparel Brand experience
  • Looking for someone who can demonstrate good business acumen with a passion and track record for delivering results; 
  • A keen eye for detail and flare for VM to ensure the company’s vision is delivered within store; 
  • Strong communication skills with the ability to motivate teams and influence at all levels; 
  • the ability to make decisions efficiently and with confidence within company guidelines. 
  • You must have a full UK driving licence.
  • A strong people management focus

Retail Area Manager - The Package: 

  • Competitive, dependant on experience 

Due to the anticipated interest in this role only short listed candidates will be contacted.
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Retail Area Manager

London / South East
Competitive, dependent on experience

Published on 23 Mar 2020