Senior Operations Manager

Location: East London

Employer: Fashion Personnel

Salary: Based on experience

Reference: KT - 0002 - YOU/8

A fantastic opportunity for a Digital operations manager to join this amazing growing luxury homeware E-commerce company.

The Role:
- You will be creating and implementing an operations plan and system that will help drive and grow the business to success and have continual optimization check-ins built in throughout the year and lead the team.
- You will manage all the shipping and logistics
- You will own all stock data and processes to get product from the buy to live website to customers seamlessly, managing receipt, inventory and data management.
- You will liaise with the Platform Manager on all integrations projects
- Manage the customer service experience and work with
leadership to develop the White Glove services.

Requirements:
- 5+ years in a management role within the retail or service industries
- Ability to lead, inspire and motivate team
- Commercial acumen with proficient reporting and data analysis experience