Visitor Services Assistant

Our client, a leading company in the tourism and travel industry, is seeking a dynamic and customer-oriented visitor services assistant to join their team on a temporary basis for their pop-up. You’ll be an integral part of a dynamic team, engaging with tourists and locals alike, promoting exclusive travel experiences, selling London-branded merchandise and delivering first-class customer service.

This pop-up shop is a unique opportunity to showcase the company’s merchandise and bespoke travel packages, while immersing yourself in a vibrant London setting. Suitable candidates must be immediately available and not on notice.

Key Responsibilities:
• Customer Engagement: Greet visitors to the pop-up, provide information about travel packages, and assist with inquiries in a friendly, approachable manner.
• Sales: Actively promote and sell the company’s tourism products and services, guiding customers through the booking process.
• Product Knowledge: Maintain a strong understanding of the company’s offerings, including destinations, pricing, promotions, and special events.
• Customer Service: Address and resolve customer queries efficiently, ensuring a seamless and memorable experience.
• Pop-Up Operations: Assist with daily operations, including restocking promotional materials, maintaining a clean and inviting space, and supporting management as needed.
• Team Collaboration: Work closely with the wider sales and marketing teams to maximize exposure and revenue opportunities.

Ideal Candidate:
• Sales or Customer Service Experience: Previous experience in a retail, hospitality, or tourism sales role is preferred.
• Excellent Communication Skills: Ability to engage customers with confidence and professionalism.
• Passion for Travel: Knowledge or interest in travel, tourism, or hospitality

As a temp you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme.

As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!