Wholesale Customer Service Representative c£34,000 + bonus Luxury Accessories Brand London

Zachary Daniels is working with a luxury brand who are looking for an Italian speaking Wholesale Customer Service Representative with relevant experience to join the team.

This is a great opportunity to use your language skills and work as part of a large team as a Wholesale Customer Service Representative supporting export accounts. As a dynamic business they are hugely successful and growing seasonally.

The role of a Wholesale Customer Service Representative involves:

Managing the order book from entry to delivery for assigned export accounts
Liaising with key accounts to ensure all orders are fulfilled on time, managing any issues/delays
Communicating effectively with key accounts to ensure regular repeat orders and top ups are provided and attending market appointments as required
Working closely with wholesale teams to discuss accounts regularly and highlight any areas for growth or concern
Uploading orders onto SAP
Maintaining and reviewing orders to ensure all details entered are accurate i.e. quantity, price, product assortment
Monitoring shipment flow to ensure orders arrive on time
Prepare weekly shipping update ensuring sales are reported accurately to meet forecasts
Preparing pro forma invoices
Preparing customs documents

As a Wholesale Customer Service Representative you must have gained experience in a similar wholesale role and have logistics experience along with excellent attention to detail and communication skills. You must be logical, tenancious and be a team player.

As a Wholesale Customer Service Representative you must be fluent in English along with Italian. Microsoft suite and e mail are essential, SAP and logistics knowledge would be advantageous.

Zachary Daniels specialises in recruiting for fashion positions - please visit our website for more roles.

BBBH13319

£30000 - £35000 per annum

Zachary

Daniels

01925 550 422