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Wholesale Customer Service Representative

Wholesale Customer Service Representative c£31,000 + bonus Luxury Accessories Brand London

Zachary Daniels is working with a luxury brand who are looking for a French speaking Wholesale Customer Service Representative with relevant experience to join the team.

This is a great opportunity to use your language skills and work as part of a large team as a Wholesale Customer Service Representative supporting both the wholesale team and independent accounts.

The role of a Wholesale Customer Service Representative involves:

  • Managing the order book from entry to delivery for multiple accounts
  • Liaising with independent accounts to ensure all orders are fulfilled on time, managing any issues/delays
  • Communicating effectively with independent accounts to ensure regular repeat orders and top ups are provided and attending market appointments as required
  • Working closely with wholesale teams to discuss accounts regularly and highlight any areas for growth or concern
  • Uploading orders onto SAP
  • Maintaining and reviewing orders to ensure all details entered are accurate i.e. quantity, price, product assortment
  • Monitoring shipment flow to ensure orders arrive on time
  • Prepare weekly shipping update ensuring sales are reported accurately to meet forecasts
  • Provide shipping documents to accounts to ensure invoices can be generated

As a Wholesale Customer Service Representative you must have gained experience in a similar wholesale role and have excellent attention to detail and communication skills. You must be logical, tenancious and be a team player.

The role of a Wholesale Customer Service Representative requires you to be fluent in English along with French. Microsoft suite and e mail are essential, SAP and logistics knowledge would be advantageous.

Zachary Daniels specialises in recruiting for fashion positions - please visit our website for more roles.

BBH16110

£28000.00 - £33000 per annum + bonus

Zachary

Daniels

01925 550 422

Wholesale Customer Service Representative

London, UK
Permanent
Experienced Non-Manager
£30,000 - £39,999

Published on 3 Dec 2019