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Wholesale Customer Service Supervisor / Sales Coordinator - six month Maternity Cover

Our client, one of UK’s leading Sportswear brand-houses, is looking for an experienced, organised and self-motivated Wholesale Customer Service Supervisor to work within a friendly, enthusiastic and excelling team. This is a six-month maternity cover starting in Jan 2020.

Roles and Responsibilities:

1. Liaising with agents, salesman and customers.
2. Dealing with Repeat Orders from Indies, including sending sales order confirmations to customers/agents & following up with credit control for delivery.
3. Liaising with warehouse staff, at all 3 sites, on dispatches, workload/priority and resolving stock problems.
4. Overseeing ASOS as Key Account.
5. Handling Urban Outfitters as a Key Account
6. Liaising with shipping and sourcing staff to obtain updates on shipments or goods inwards.
7. Preparing customized Free to Sell reports as and when required.
8. Answering queries from credit control, finance department and customers.
9. Confirming suppliers and other service providers with required information;
10. Processing stock receipted-in and verify or enter Goods Received Notes.
11. Using the Delivery Report on a daily basis to ensure timely deliveries into Independent stores, ASOS and Urban
12. Managing the faulty returns process.
13. Sales order maintenance and updates.

REQUIRED SKILLS AND EXPERIENCE 

  • Education – Graduate preferable
  • Knowledge of a relevant ERP software is a plus and an advantage.
  • Proficient in Microsoft Office Suite, specifically Excel and Outlook
  • Must have very good organisational skills
  • Knowledge of pivot table is essential
  • Good knowledge of fashion and sports industry is an advantage, though not necessary
  • Good communication skill.
  • Previous roles in any of the fields below is preferable
  • merchandiser
  • assistant merchandiser
  • operations assistant
  • wholesale assistant
  • showroom assistant.

Key Words

Customer Service, Accounts Assitant, Accounts Coordinator, Sales Coordinator, Showroom Assistant, Wholesale Operations, Merchandiser, Assitant Merchandiser, Allocation and Distribution, Supply Chain Support, Production Coordinator, Supply Chain Assistant, Logistics, Shipping, Order Management, Sales Order Processing, Purchase Order Processing, Manufacturing Allocation,  Order Fulfilment, Operations and Logistics, Operations and Logistics, Customer Operations, Customer Service, Accounts Assitant, Accounts Coordinator, Sales Coordinator, Showroom Assistant, Wholesale Operations, Merchandiser, Assitant Merchandiser, Allocation and Distribution, Supply Chain Support, Production Coordinator, Supply Chain Assistant, Logistics, Shipping, Order Management, Sales Order Processing, Purchase Order Processing, Manufacturing Allocation,  Order Fulfilment, Operations and Logistics, Operations and Logistics, Customer Operations,Customer Service, Accounts Assitant, Accounts Coordinator, Sales Coordinator, Showroom Assistant, Wholesale Operations, Merchandiser, Assitant Merchandiser, Allocation and Distribution, Supply Chain Support, Production Coordinator, Supply Chain Assistant, Logistics, Shipping, Order Management, Sales Order Processing, Purchase Order Processing, Manufacturing Allocation,  Order Fulfilment, Operations and Logistics, Operations and Logistics, Customer Operations,

£27,000 pa upto

Wholesale Customer Service Supervisor / Sales Coordinator - six month Maternity Cover

Watford, UK
Temporary
Experienced Non-Manager

Published on 13 Dec 2019