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Wholesale Operations Coordinator - Luxury Fashion

A rare opportunity to join a globally recognised fashion house as a Wholesale Operations Coordinator / Customer Service Administrator in their West London offices.

The Company:

An effortless, internationally reputable occasionwear brand, renowned for their contemporary style. This role is ideal for a proactive, organised individual who enjoys working independently in a fast paced environment.

The Role:

  • Accurately process all orders, re-orders, returns and swaps
  • Manage shipping and logistics for global orders
  • First point of contact for all clients, ensuring they are aware of cancellations, delayed deliveries, etc.
  • Implement and maintain sales reports
  • Build strong relationships with clients and handle all queries and complaints
  • Process cancellations, credits, debits, returns of faulty and non-faulty goods
  • Prepare order confirmations
  • The Candidate:

    • Minimum of 2 years experience in a similar role within a luxury brand.
    • Proven track record working with Excel (pivot tables, vlookups, etc)
    • Excellent communication skills – both verbal and written, and strong numerical skills with the ability to collate and interpret data
    • Must have experience working with global luxury retailers

    The Package:

    • Salary £30,000- £40,000 dependent on experience

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    £30k - 40k per year

    Alison O'Callaghan

    020 8237 8900

    Wholesale Operations Coordinator - Luxury Fashion

    London, UK

    Published on 3 Dec 2019