TOPSHOP / TOPMAN Team Trainer
Our Brighton store is the largest store on the South Coast and sits within our Flagship portfolio. It has recently re-opened in a brand new location smack bang in the Churchill Shopping Centre meaning it's one of our newest stores in the business (and it looks amazing!) It has a Management team of 10 with a store team of over 80. It has pace, personality and its people are what makes it one of the best shopping destinations in Brighton.
Our Team Trainers are responsible for coaching and developing the team, utilising internal tools and creating innovative ways of working whenever there is a need relating to people in store. They play a huge part in challenging management around the teams experience, creating ‘the place to be’ for internal team members and external candidates. They inspire the team through leading by example, ensuring the team have the opportunity to reach their full potential.
- You must have experience at Supervisory level with experience in L&D / Recruitment in a retail environment.
- You will have strong communication skills and can motivate the team to work in a fast paced environment.
- You are knowledgeable of and work within the legal requirements surrounding the recruitment process, ensuring all candidates receive a positive experience of TOPSHOP/TOPMAN.
- You are aware of what the competition are doing in relation to people, providing feedback and relevant suggestions to the Management team.
- You see service is your number one KPI and understand how internal service links to giving great customer service.
- You demonstrate passion and commitment towards your own development and inspire the team to do the same.
- You are able to deliver a consistent and engaging candidate recruitment experience utilising brand resources.
- You are able to respond to feedback in a positive and professional way and support team members to do the same.
- You demonstrate an ability to react quickly to changing situations and deliver at pace.
- You effectively influence the management team around people priorities, gaining buy in to planned initiatives.
Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.