Sales Associate

Sales Associate – British Luxury Leather Goods House
Bond Street, London
Up to £33,000 per year + monthly commission

About the Brand

Our client is a distinguished British luxury house with a heritage spanning more than 200 years. Renowned for exceptional craftsmanship, timeless design, and outstanding client service, the brand creates some of the world's finest leather goods and accessories for a discerning international clientele. Located in the heart of Bond Street, the boutique offers a highly personalised luxury experience, combining tradition with a modern approach to client engagement. The team is collaborative, commercially driven, and dedicated to delivering excellence at every stage of the customer journey.

The Role

We are seeking an ambitious and client-focused Sales Associate to join the Bond Street boutique and contribute to the continued success of the business. Working alongside the Store Manager and Client Advisors, you will play a key role in delivering exceptional service, building long-term client relationships, and achieving sales targets. This role is ideal for someone who enjoys working within a luxury environment, thrives in a team setting, and is motivated by both personal and collective success.

Key Responsibilities

• Deliver a personalised and memorable luxury client experience at every stage of the customer journey
• Build and maintain strong relationships with new and existing clients to encourage repeat business and loyalty
• Identify sales opportunities and contribute to achieving individual and boutique sales targets
• Support clients with bespoke orders and special requests, ensuring a seamless experience from enquiry through to delivery
• Manage administrative tasks including order processing, client follow-up, and sales tracking
• Utilise Excel and internal systems to maintain accurate records and support boutique operations
• Act as a proactive problem solver, responding efficiently to client requests and operational requirements
• Collaborate closely with colleagues to achieve shared commercial objectives and maintain exceptional service standards

Required Skills & Experience

• Previous experience within luxury retail, premium retail, hospitality, or another client-focused environment
• Passion for sales and delivering exceptional customer experiences
• Strong relationship-building and communication skills
• Excellent organisational and administrative abilities
• Confident using Excel and managing detailed processes accurately
• Proactive, solutions-focused mindset with strong problem-solving abilities
• Team-oriented approach with a commitment to achieving collective goals

Benefits

• Salary of up to £33,000 per year
• Monthly commission scheme, typically earning an additional £500–£1,000 per month based on team performance
• Opportunity to work within a prestigious Bond Street boutique
• Ongoing training, development, and career progression opportunities
• Supportive and collaborative team environment