Shipping Coordinator - Imports

We are looking for a Shipping Coordinator (Import) to support daily shipment execution and coordination across
upstream (suppliers and freight forwarders) and downstream (3PLs and Customs Brokers) activities.
This role operates in a busy, fast-paced environment and requires strong follow-up skills, attention to detail, and a
proactive, can-do attitude. It is a great opportunity to learn end-to-end import shipping operations and grow
within the logistics function.

This role is for a global fashion branded company so fashion experience in logistics would be beneficial.

Based in Watford

Main Responsibilities Will Include:

* Track import shipment milestones from booking to final delivery.
* Coordinate with suppliers, freight forwarders, 3PLs, and customs brokers.
* Support booking follow-ups, sailing confirmations, and shipment tracking.
* Monitor ETDs, ETAs, arrivals, and deliveries on a daily basis.
* Maintain and update shipment trackers and ERP systems accurately.
* Support freight cost follow-ups and basic freight invoice validation.
* Identify and flag delays, missing documents, or risks proactively.
* Prepare daily shipment status reports and issue logs.
* Provide operational support during peak periods and team leave coverage.
* Assist in improving reporting, tracking, and operational processes.

Person Specifications:

* Bachelor's/ master's degree in supply chain, logistics, shipping, or a related field (preferred).
* Min 2-3 years of experience in import shipping or logistics coordination.
* Good working knowledge of: Sea freight and air freight operations, Incoterms and Basic shipping documentation
* Strong Excel skills, including: Lookups (VLOOKUP / XLOOKUP), Pivot Tables, Day-to-day operational formulas
* Exposure to ERP systems (or ability to learn quickly).
* Ability to work in a fast-paced, high-volume environment.
* Strong coordination, communication, and follow-up skills.