As Client Sales Advisor based in one of the most exclusive beach resort destinations in Ibiza, this retail opportunity will support the seasonal trading of two concept stores working in a team of five Sales Associates under the direction of the Concept Store Manager and Assistant Store Manager.
The objective is to deliver against key performance indicators to achieve sales targets, (store and staff), through the delivery of an engaging and personalised first-class customer experience, expert product knowledge and expertise in clienteling.
The successful individual must be living in Europe, be fluent in English and be able to drive as this is a beach destination. Adaptable and flexible you must be a natural communicator confident in engaging with a luxury clientele and motivated by the opportunity to experience the worlds of luxury fashion and luxury beach hospitality.
This incredible destination is frequented by a discerning global clientele including celebrities and VIP's with an eye for unique and rare objects and vintage and luxury fashion.
As a seasonal resort-based role in Ibiza the stores open in April and close in October. This opportunity will suit an individual with experience in the luxury retail, customer service, entertainment, sales or hospitality industries. A full driving license is required to travel to and from the location.
Main Responsibilities
- Deliver against store and personal KPI's (key performance indicators) set by the Store Manager to consistently achieve targets supported by regular training.
- Ensure the client experience is a transformational one from start to finish.
- Deliver a first-class customer experience conveying a deep knowledge of the product, building relationships and understanding preferences.
- Follow operational standard guidelines in the handling of stock, visual merchandising and aftersales procedures.
- Participate in seasonal store events.
- Participate in weekly training and monthly reviews to deepen product knowledge, visual merchandising ability and clienteling practices.
Essential Skills
- Luxury retail, customer service, entertainment, sales or hospitality experience is beneficial but not essential.
- Luxury goods or luxury fashion experience is beneficial but not essential.
- Ability to deliver against KPI targets as an individual and part of a team.
- An affinity for building relaxed and naturally flowing conversations.
- Excellent communication at all levels.
- High levels of enthusiasm and motivation.
- High standards of personal presentation.
- A proactive and flexible team player.
- Fluent English is essential, additional language skills are beneficial.
- Full driving license and a car to travel to and from the location.
Remuneration & Benefits
- Salary: € in line with experience + performance bonus
- 31 days annual leave pro-rata in line with the start date including public holidays.
- 40-hour working week.
- Seasonal contract.
