Sales Associate

About the Brand

Our client is seeking a passionate and customer-focused Sales Associate to join their luxury boutique team. Representing a globally recognised luxury accessories brand, this role is ideal for an experienced luxury sales professional who thrives on delivering exceptional client experiences and building long-term relationships. The successful candidate will act as a true brand ambassador, consistently reflecting the brand’s glamorous lifestyle image while contributing to boutique performance and growth.

The Role

As a Sales Associate, you will play a key role in delivering an exceptional luxury shopping experience while representing the brand as a true ambassador. Working within a fast-paced boutique environment, you will build meaningful client relationships, drive individual and store performance, and consistently reflect the brand’s refined and glamorous lifestyle image. This role requires a client-centric approach, strong product knowledge, and a passion for luxury retail excellence.

Key Responsibilities

• Deliver exceptional customer service by consistently exceeding expectations and following the brand’s selling ceremony.
• Act as a brand ambassador, reflecting the luxury lifestyle image through presentation, attitude, and behaviour.
• Build strong product knowledge and maintain a personal client database to drive loyalty and repeat business.
• Proactively achieve individual and boutique KPIs while contributing ideas to improve overall performance.
• Support boutique operations including stock replenishment, stock control, visual merchandising standards, and stock takes.
• Work collaboratively with store management, supporting administrative duties, promotional events, and ensuring compliance with company policies and procedures.

Required Skills & Experience

• Proven experience as a Sales Associate or Sales Consultant within a luxury retail environment.
• Strong sales ability with a customer-centric approach.
• Excellent verbal and written communication skills.
• Fluency in English; additional languages are advantageous.
• Immaculately presented with a strong appreciation for luxury brand values.
• Strong understanding of luxury retail, fashion, and customer service standards.
• Enthusiastic, confident, and self-motivated.
• Proactive mindset with a natural ability to anticipate client needs.
• Demonstrated professionalism and respect, consistently exceeding customer expectations.