Technical Manager

Job Description

Together with the QA Team, you ensure that all our products are always of superior quality and delivered to perfection to our clients. So this means you will embody Product Quality for DO&CO and you will be responsible for our internal quality system and therefore have a direct impact on finished goods.

Ensure the operational process and production of finished goods are appropriately controlled, via HACCP

Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements

Facilitate and take ownership of non-conformances from the process, customer specifications and customer complaints, including investigation and root cause analysis and appropriate corrective actions

Monitor departmental KPI's and develop a quality culture

Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential

Maintenance of the third-party certification

Keep abreast of all relevant legislation and where applicable, implement of new legislation

Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products

Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Qualifications

Qualifications – HACCP Level 4, Food Safety Level 4

Degree in food science or in a relevant discipline

Food industry experience essential with a comprehensive understanding of High Care operations

Proven experience of leadership and team management

Strong knowledge and understanding of food law, legislation and regulations for the UK

Computer literate and good data management skills

Results focused and the ability to influence others

Confident communicator across all levels

Building relationship with Customers by being food safety first point of contact

Work well under pressure and to tight deadlines

Strong organisational skills to meet the demands of a 24/7 business

Flexible to work hours as required

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

Competitive salary

Enjoy perks by referring your friends through our Refer a Friend Scheme

Save money and time with On-Site Free Meals

Expand your skills and knowledge through our in-house training opportunities.

A business where you can have a real impact, we’re not afraid of new ideas!

Genuine career development opportunities, both nationally and internationally

The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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