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Temp Customer Services Assistant - Korean

My client is a Premium Brand based in London's West End. They are looking for an experienced Customer Services Assistant who can support in peak trade. 

This is a temp role and is to start ASAP for 6 week. 

Language skill in Korean is essential. 

The role will include: 

• Day to day management of customer services including answering customer calls, taking telephone orders, and replying to customer emails and messages through the website and social media platforms in a manner that supports our company objective of Customer Service Excellence and helps us to achieve our commercial targets 
• Using your product knowledge to guide and advise customers 
• Comfortable using phone calls and/or emails 
• Monitoring and managing the processing of all retail orders 
• Working closely with our fulfilment centre to ensure the safe delivery of all retail orders 
• Act as a first contact point for any web enquiries coming from the warehouse 
• Work with the garment technologist on any QC issues 

If you are immediately available and looking for a new temp opportunity, please apply in! 

I look forward to speaking with you soon. 

Up to £12p/hour

Temp Customer Services Assistant - Korean

Central London, London, UK

Published on 31 Jul 2019