Wholesale Operations Coordinator

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Business Development, Sales + Wholesale · London · Hybrid Remote

As Wholesale Operations Coordinator you will be supporting the Head of Wholesale Operations in delivering a first-class service to the US sales agents for this much loved luxury Women's RTW brand.

Apply for this job

As Wholesale Operations Coordinator you will be supporting the Head of Wholesale Operations in delivering a first-class service to the US sales agent supporting over one hundred stockists. 

The successful individual will have at least 2-3 years of experience in fashion wholesale at an independent brand or wholesale agency and be skilled in liaising with sales agents and key accounts in looking after the day-to-day order administration and distribution processes for a demanding market. Experience working with the US will be an advantage. 

This much-loved luxury Women's RTW brand has cultivated a loyal coterie of global followers through which it has grown organically through word of mouth and serendipitous moments.

Key Accountabilities

• Liaise with the nominated sales agent on any brand queries, order amendments,  cancellations and exclusive order requests.
• Receive and process all Key Account Sales orders into the order management system to agreed schedules.
• Prepare pick tickets, invoices and credit notes and issue dispatch notifications and tracking details for US clients.
• Coordinate CC payment procurement via factor and arrange for deposit collection for US customer pre-production.
• Proactively update customers on order fulfilment and distribution status to agreed schedules.
• Prepare all EDI Allocations for the US market and administer the execution of outbound ASN via Trading Partner Portals.
• Reconcile and prepare EDI-related invoices for the internal accounts team.
• Prepare and administer seasonal EAN/UPC catalogues for non-EDI trade partners.
• Assist with the closing of seasonal order books, roll-ups, and order confirmations.
• Assist in the preparation of off-price trading orders and in the preparation of monthly and seasonal sales analysis packs.
• Prepare and distribute weekly ATS stock reports.
• Adhere to existing Vendor Compliance requirements with all US major trading partners.
• Support with Gifting, Event Stock Movements and Courier pick-ups.
• Manage and update the client logistics database and credit control to provide the correct information to finance.
• Communicate all tracking details and monitor delivery to the client receiving DC’s.
• Preparing month-end reporting for stock, invoicing, credits/swaps stock audit reporting
• Coordinate the orders for staff clothing allowance.
• Assist the Head of Operation with any other ad hoc tasks.

Essential Skills

• Minimum 2-3 years of fashion industry experience in wholesale operations ideally within premium or luxury fashion for a brand or agency.
• Highly organised with the ability to work proactively to deadlines.
• Ability to multi-task and prioritise workload effectively.
• Naturally analytical and methodical.
• Exceptional written and verbal communication skills.
• Calm under pressure, skilled in meeting the demands of a fast-paced industry.
• Experience working with Zedonk, Joor, WMS, VC / EDI Portals and EDI trade catalogues an advantage.
• Proficiency in MS Office.

Remuneration:

• Salary £ in line with experience
• 28 days holiday including bank holidays (increasing annually to max 33 days) 
• Clothing allowance
• Smart pension
• 1 day working from home 
• Annual team building events.

Job function

Business Development, Sales + Wholesale

Locations

London

Remote status

Hybrid Remote

Join our talented community, help brands and businesses achieve a vision.

Apply for this job

Business Development, Sales + Wholesale · London · Hybrid Remote

As Wholesale Operations Coordinator you will be supporting the Head of Wholesale Operations in delivering a first-class service to the US sales agents for this much loved luxury Women's RTW brand.

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